Shipping policy

Moniva Collective currently delivers throughout South Africa.

Processing

Orders are processed after payment has been successfully confirmed. Please allow time for your order to be prepared before dispatch.

Delivery times

Many Moniva Collective pieces are sourced specifically for your order. Estimated delivery times can vary depending on the product, supplier and destination. Please refer to the estimated delivery information shown at checkout or provided with your order.

Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched. Please allow some time for tracking information to become active.

Multiple items

Items within the same order may occasionally be dispatched separately and may arrive at different times.

Delays

Delivery estimates are provided as a guide and may be affected by courier delays, customs, public holidays or other circumstances outside our reasonable control.

Incorrect addresses

Please make sure your delivery address and contact information are correct before placing your order. If you notice an error, contact us as soon as possible.

Questions about your delivery

If you have any questions about an order or delivery, please contact Moniva Collective using the contact details provided on our website.